Privacy Policy

Effective Date: Dec 20 2024 Last Updated: Dec 20 2024

FlowInquiry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

If you have questions or concerns about this policy or our practices, please contact us at [[email protected]].

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that identifies you directly, such as:

  • Name
  • Email address
  • Billing information
  • Job title or organization name (if applicable)

1.2 Usage Data

Information about your interactions with our services, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the platform

1.3 Cookies and Tracking Technologies

We use cookies, beacons, and other tracking technologies to collect information about your use of our platform. For more details, see our Cookie Policy.

2. How We Use Your Information

We use the information collected for purposes including, but not limited to:

  • Providing and managing our services.
  • Communicating with you regarding updates or issues.
  • Personalizing user experiences.
  • Complying with legal obligations.
  • Improving our platform and services.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Third parties that assist with payment processing, hosting, analytics, or customer support.
  • Legal Compliance: If required to comply with legal obligations or enforce our terms.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data.
  • Data Portability: Receive a copy of your data in a structured format.
  • Opt-Out: Opt out of certain data processing activities.

To exercise these rights, please contact us at [Insert Contact Email].

5. Data Retention

We retain your information for as long as necessary to provide the services, comply with legal obligations, and resolve disputes. Data may be anonymized or securely deleted when no longer required.

6. Security

We use appropriate technical and organizational measures to protect your personal data. However, no system is completely secure. Please notify us immediately of any unauthorized use of your account or suspected data breach.

7. International Transfers

Your information may be stored or processed in countries outside your own, where data protection laws may differ. By using our services, you consent to these transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified through email or by posting a notice on our platform. Please review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy, or want to exercise your rights, please contact us:

FlowInquiry, Inc.
[email protected]

10. Additional Information for Specific Jurisdictions

10.1 California Residents (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please see our CCPA Privacy Notice for more details.

10.2 EU/EEA Residents (GDPR)

If you are a resident of the European Union or European Economic Area, you are entitled to rights under the General Data Protection Regulation (GDPR). Please see our GDPR Privacy Notice for more details.

Effective Date: Dec 20 2024 Last Updated: Dec 20 2024