By Hai Nguyen
customer satisfactionticket managementself hosteddockeropen source

🚀 FlowInquiry v1.0 is Officially Released!

FlowInquiry v1.0 is here! Our latest release brings powerful workflow automation, team collaboration, and seamless integrations to enhance productivity. Explore the new features and improvements that make managing workflows easier than ever"

We’re thrilled to announce the launch of FlowInquiry v1.0, bringing a powerful and seamless ticket management system to help teams resolve inquiries from internal and external stakeholders quickly. With this release, organizations can streamline issue tracking, enhance communication, and ultimately increase customer satisfaction by ensuring inquiries are handled efficiently.

✨ What’s New in v1.0?

✅ Streamlined Workflow Automation – Easily create, manage, and track tickets with automated workflows.

✅ Team Collaboration – Assign tickets, set permissions, and collaborate effectively across teams.

✅ Customizable Workflow Logic – Tailor ticketing processes to fit your business needs.

✅ Real-Time Notifications – Stay updated with instant alerts, status changes, or when tickets reach their SLA.

✅ AI-Powered Conversation Health Analysis – Use OpenAI to evaluate the conversation health of tickets, ensuring timely and effective responses.

✅ Improved UI & Performance – Experience a sleek, intuitive interface with faster execution.

✅ Companies and teams can deploy FlowInquiry easily using Docker Compose.

🚀 Continuous Improvements & Updates

The FlowInquiry team is committed to continuously improving the platform with incremental updates every 2-4 weeks, focusing on stability, bug fixes, and new features to enhance performance and user experience.

🔧 Self hosted

Companies and teams can effortlessly deploy FlowInquiry using Docker Compose, ensuring a seamless setup and configuration across any environment. Follow the installation guide here to deploy FlowInquiry in your data center.

If you need assistance with deploying FlowInquiry in your own data center, our team is here to help! Contact us at [email protected] for installation support, custom deployment guidance, and tailored solutions to fit your organization’s needs.

☁️ Coming Soon: FlowInquiry Cloud Edition

We’re excited to announce that FlowInquiry Cloud Edition will be launching in Q2 2025! 🚀 This fully managed cloud solution will provide teams with hassle-free deployment, automatic updates, and enterprise-grade security, allowing you to focus on managing inquiries without worrying about infrastructure.

Stay tuned for more updates as we get closer to the release! 🎉